Terms & Conditions

Purchasing Artwork

How can I purchase an artwork?

You can place your order through our website, or you can contact us directly to speak to a member of staff who will be happy to discuss any purchase with you. You can call on +44 20 7688 8446 or email info@tagfinearts.com.

You are also more than welcome to drop in to the space to view artworks and purchase in person. We are open Monday to Friday 10am until 6pm and evenings and weekends by appointment.

What credit/debit cards can I use?

You can pay using:

  • Visa
  • Mastercard
  • Maestro/Switch
  • American Express

Payment is also possible by cheque and bank transfer, all details will be on your invoice which also serves for proof of provenance and insurance purposes.

Are my credit/debit card details secure?

TAG Fine Arts do not store your credit card details. We use the SSL (Secure Socket Layer) industry standard, the highest level of security available today for web-secured applications.

Shipping and delivery

Where do you ship to and how long does it take?

We ship artwork worldwide. Please allow 10 working days for us to process and ship your order. We will email confirmation once your order has been shipped.

How do you ship the artwork?

For UK deliveries of unframed prints we use a next day service with CYC Citysprint, which delivers Monday to Friday between 9am and 4pm. This service requires a signature on receipt.

For overseas deliveries to USA, Canada and Europe we use a next day service wherever possible, pending customs clearance. Please allow longer for deliveries to other countries, which we will update you on with your shipping confirmation email. These services requires a signature on receipt.

For framed works, paintings on canvas, sculpture and particularly delicate prints that require flatpacking, we will need to get you a quote for shipping costs, and delivery times may differ.

We can usually arrange for a delivery to be made on a specific day, and Saturday deliveries can be organised for an extra charge. Please contact the gallery if you have any further queries relating to delivery.

How much does shipping cost?

We are pleased to offer complimentary shipping on the majority of unframed prints within the UK. Please see the table below for a guide to shipping prices for unframed prints worldwide.

No. of prints

UK

Europe

USA

Asia/Aus

Other

1

Free

£30.00

£30.00

£45.00

£65.00

2

Free

£32.50

£32.50

£47.50

£67.50

3

Free

£35.00

£35.00

£50.00

£70.00

4

Free

£37.50

£37.50

£52.50

£72.50

Can I ship to an alternative address to my billing address?

Yes. When ordering online you will be presented with this option or if ordering over the phone please provide both addresses to the member of staff you are speaking with.

Can I collect?

Absolutely. Collection from the space is free. Evening and weekend appointments are available outside of our usual opening times. Please contact the gallery to arrange a suitable time.

Pricing and VAT

The price of an edition often increases as it sells out. This is traditional within the art industry and means that it is often a good idea to get in there as early as possible! All prices are inclusive of VAT where applicable.

Returns, Guarantee and Care Instructions

Please click through for our full Warranty and Care Instructions for framed and unframed works, and sculpture.

Gift Vouchers

When you purchase a gift voucher from TAG Fine Arts we will e mail you with a unique code to the value of the voucher you purchased and will also post you a hard copy of the voucher to the shipping address you supply. This code will be valid for online purchases though the TAG Fine Arts website, with us in person, at exhibitions and art fairs, or over phone.

Gift vouchers are valid for 1 year from the date of issue.

Vouchers cannot be exchanged for cash.

TAG Fine Arts reserves the right to amend terms & conditions. Please contact us if you have any further queries.

Privacy

TAG Fine Arts will never pass your personal details on to any third party. If you join the TAG Fine Arts mailing list we will only send you our newsletter with information on new releases, exhibitions and events. You can unsubscribe from our mailing list at any point by clicking the link at the bottom of the email.

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